Terms and Conditions

Making a Booking

Please book online and make payment using bank transfer or PayPal. We do not accept cash on arrival.

Please have details of all party members when making a booking. Please check your confirmation, as Ditchling Camping cannot be held responsible for errors in information provided at the time of booking.

Bookings are not transferable to another party.

When making a booking you agree that you or at least one member of your party is eighteen years or over, you have the authority of all persons in your party to book on their behalf, you accept these Terms & Conditions and you agree to be responsible for any loss or damage caused to or by any member of your party or animal accompanying you. 

Please be aware Ditchling Camping is a family campsite.

We do not accept groups under the age of 18 unless agreed in advance of your stay. Please contact the manager

A parent or guardian must accompany all children and is responsible for the safety of children in their care at all times whilst on site

The Site is not entirely risk free and we encourage parents to inform their children of the possible hazards. Running around the site should be undertaken with caution and is strictly at the child’s own risk – please remember you are responsible for your children on site.

Whilst we endeavour to keep all potential hazards to a minimum and undertake regular checks, by making a booking you confirm that you use this site at your own risk and agree to comply with the rules, terms and conditions of the site & will advise the manager immediately should you identify a concern.

No flying drones on site.

Private Booking – Reservation of entire Site

Being properly insured is probably the most critical issue facing the organiser of any activity/function these days and the cost of obtaining cover can seem out of all proportion to the nature of the function.

When making a Private booking you agree to take out ALL the relevant insurances to cover ALL eventualities in respect of your booking to include Public/products/employers liability, legal expenses, cancellation etc.

You will need to contact a broker to ascertain the level of cover required for your function, but must include as a minimum – Accidental Injury to any person or loss of or Damage to Property occurring during the Period of use (The booking).

By making a Private booking it is your responsibility to, and you agree to, take out the relevant insurances and you understand that Ditchling Camping will not be held liable for any damage or injury caused and you agree to this condition.

Note that Commercial persons or organisations are also expected to carry their own public liability insurance. A “commercial purpose” is where a person or persons intends to make a profit from the activity, whether one is actually made or not.

For the sake of transparency, this applies without exception: If you are in any doubt as to whether you are covered then you should contact a broker, advise your requirement and obtain your own cover as any damage or injury that occurs during your Private booking will be your responsibility in FULL.

We do NOT allow private bookings that reserve the whole site to be moved to another date or cancelled once a deposit has ben taken. Please take out your own insurance to cover such eventualities.

For the sake of transparency, this applies without exception: including for example where you should leave early due to bad weather, sustain an illness or injury, experience a failure of camping or other equipment, or for any other reason whatsoever. It applies to payments processed online, received face to face or by other available means. 


The prices advertised are accurate at the time of booking. Customers are advised to check the website for the most up to date information.

Prices can move up or down and Ditchling Camping reserves the right to amend prices.

Although prices may vary from time-to-time, the price payable is the price confirmed at the time of booking.

The prices are based on a night rate unless otherwise stated.

Prices do not include any additional services, features and facilities unless expressly stated.

Tent and trailer tent Pitch prices are inclusive of one car. Campervans are not priced inclusive of a car.

Motorhomes are not allowed on this site.


Ditchling Camping is happy to accommodate up to two visitors per group per day for free.

Should you wish to have more than two visitors you must ask our permission and it is at our discretion although permission will not be unreasonably withheld – please see the site manager.

It is essential, for security and health and safety reasons that ALL visitors report to the site manager on arrival. Entry to the site and parking on site will be at our discretion. All Visitors are required to arrive before 6pm and leave the site by 9:00pm or before it gets dark


Payment for advanced bookings can be made online at the time of booking.  For all booking/purchases made on site we only accept paypal using ditchingcamping@gmail.com

Pitches and Units

The number of adults and children dictates the price of your stay.

We do however reserve the right to charge extra for further vehicles or larger units. Note that we do not accept motorhomes.

A unit is a tent, trailer tent or campervan.

Any unit, which exceeds normal dimensions must be booked directly with the campsite to be certain that the unit can be accommodated.

One car (or motorbike) may accompany tents and trailer tents on the pitch, ground conditions allowing. Any additional car (or motorbike) will be charged for at £5 per day.

Campervans are not inclusive of a car, only tents and trailer tents are inclusive of a car or motor bike.

Cancellation and changes to your booking

Up until 14 days before the date of arrival, you may cancel the booking and receive a credit for all fully paid bookings, however credits will only be issued at the discretion of our manager.

We do not refund or credit deposits. The credit can be used towards any single future booking of your choice (availability permitting).

Credits do not roll over from cancellation to cancellation. A booking may only be moved at the discretion of our manager and will only be moved once. No actual refunds will be issued under any circumstances.

Once on site or within the 14 days permitted, no refunds or credits will be issued in association with any payments made towards the booking covering that stay.

For the sake of transparency, this applies without exception: including for example where you should leave early due to bad weather, sustain an illness or injury, experience a failure of camping equipment, or for any other reason whatsoever. It applies to payments processed online, received face to face or by other available means. 

Changes to the date of arrival and pitch category, or reduction of the number of nights staying, can only be made up to 14 days ahead of the date of arrival.

Unfortunately, in rare circumstances we may have to cancel your booking. In these circumstances we will offer you a full refund of any fees paid or the option of an alternative date of a comparable standard. No other compensation is available. In the event of forced removal no refunds will be given.

Arrival and Departure

The Site is available from 4pm on the day of your arrival. You are requested to vacate by 4pm on your day of departure. If you wish to extend your stay, please contact the manager before 12.00am on your expected departure date.

Arrival times on site are generally between 4pm and 6pm with the manager on site between 4pm and 7pm to meet and greet.

If you wish to arrive outside of these times you must contact the site manager in advance and we will do our best to accommodate your request, but this cannot be guaranteed.

Pitches must be vacated by 4pm on the day of departure unless otherwise agreed with us. Departure times can be extended by prior agreement only.

Management and behaviour on site

In placing a Booking Request, you agree that you and your party will at all times comply with the requests of the Camping Site.

As the person booking the holiday, you are responsible for the behaviour of all members of the party whilst on the Site. This includes the supervision and responsibility of all minors.

Any wilful damage to the Site or any other property will result in you being asked to immediately leave the Site. If you are asked to leave under these circumstances, no monies will be refunded.

Our customers visit our campsite to enjoy the peace and tranquillity of the area. If anyone does not respect this, we reserve the right to refuse them admission or ask them to leave the site at any time. If you are asked to leave under these circumstances, no monies will be refunded.

For the respect & enjoyment of everyone, we ask that noise levels are kept to a minimum after 11pm. No driving allowed on site after 11pm.  No loud music at anytime.

Well-behaved dogs are welcome on our campsite, on a lead at all times. Any fouling must be collected and disposed of. A maximum of two dogs per group are permitted. If there is an incident on site involving your dog, please note that you may be asked to leave the site immediately, with no monies refunded.

Our manager works very hard to make your stay with us as pleasurable as possible. We will not tolerate bad behaviour of any sort, abuse, intimidation or bad language will result in your party being asked to leave immediately, no monies will be refunded.

Our manager carries a small camera, in the event of any discrepancies or altercations the camera will be switched on and used as evidence in the event of any complaints (this safeguards all concerned) any video footage will be responsibly disposed of and will not be used under any circumstance on social media or any social media platform. Video footage will only be viewed by senior management, police or in a court of law if required to determine a suitable outcome for complaints of any sort. 


We want you to have a great time. Should you have cause for complaint, please let us know immediately and we will try to makes things right.

We ask you to note that if you do not give us the opportunity to resolve the problem by reporting it to us, we won’t be able to deal with any complaint.

Please send your complaint to info@ditchlingcamping.co.uk

All complaints will be looked at and dealt with by the OWNER.